VisionPointBeautyHub – Policies & Customer Information
Privacy Notice
At VisionPointBeautyHub, your privacy is extremely important to us. This Privacy Notice explains how we collect, use, and protect your personal data when you visit or shop on our website. By using our site, you agree to the terms outlined here.
1. Information We Collect
We may collect the following types of information to help deliver a smooth shopping experience:
- Customer Information: Name, email, phone number, billing/shipping address, and payment details.
- Account Details: Login information, order history, and saved preferences.
- Technical Data: Cookies, IP address, device details, and browsing behaviour.
- Communication Records: Enquiries or messages sent through our platform or customer service channels.
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support and respond to enquiries
- Send marketing updates (only with your consent)
- Improve website performance and user experience
- Comply with legal and regulatory requirements, including GDPR
3. When We Share Your Data
We only share information when necessary:
- Service Providers: Couriers, payment processors, IT services, and other trusted partners
- Legal Requirements: When required by applicable laws or regulatory authorities
We never sell or trade your personal information.
4. Protecting Your Information
We use industry-standard security measures to keep your information safe. Although we take strong precautions, no online system is completely risk-free.
5. Your GDPR Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion (where permitted)
- Restrict processing
- Request data portability
- Object to marketing uses
To submit a request, email us at: visionpointbeautyhub@yahoo.com
6. How Long We Keep Your Data
We store your information only for as long as necessary for business operations or legal purposes. After this period, we securely delete or anonymise it.
7. International Data Transfers
If your information is transferred outside the EEA, we ensure appropriate protections are in place to comply with legal standards.
8. Cookies
Cookies help us personalise your experience and analyse how our site is used. You can turn cookies off in your browser settings, but some website features may not work fully without them.
9. Updates to This Notice
We may revise this Notice from time to time. The latest version will always be available on this page.
10. Contact Us
If you have any questions regarding your privacy, contact us:
Email: visionpointbeautyhub@yahoo.com
Phone: 07354285934
Cookie Policy
We use cookies to:
- Improve website functionality
- Save your preferences
- Analyse site traffic
You may control cookies through your browser settings. Disabling cookies may affect website performance.
Shipping Policy
- Orders are processed promptly to ensure timely dispatch.
- Shipping costs and delivery estimates are displayed at checkout.
- You will receive tracking information once your order has been shipped.
Please double-check your delivery details. VisionPointBeautyHub cannot be held responsible for delays caused by incorrect addresses or customs procedures.
Terms of Use
Acceptable Use
You must not misuse the website or engage in any fraudulent or unlawful activity.
Product Information
We aim for accuracy, but slight variations in product descriptions or images may occur.
Pricing
Prices may change at any time without notice.
Content Ownership
All images, text, and branding on this website belong to VisionPointBeautyHub and may not be used without written permission.
Returns & Refunds Policy
We want you to love your products. If an item arrives damaged or incorrect, please contact us within 14 days.
Return Requirements
- Products must be unused
- Products must remain sealed and in original packaging
- A valid order number must be provided
How to Request a Return
Email: visionpointbeautyhub@yahoo.com
Include:
- Your order number
- A clear description of the issue
- Photos (if relevant)
Refund Processing
Approved refunds are issued to the original payment method within 7–10 business days.